Your personal information matters deeply to us. This page clearly explains what data Kokozino collects, why we collect it, how we store it, and when we share it. No hidden agenda.
Six core principles that form the foundation of our privacy framework
All your data is protected with 256-bit SSL encryption. We use bank-level security measures — your information remains encrypted both in transit and at rest.
Kokozino only requests information that is directly necessary to provide our services. Unnecessary data is never requested, and collected data is never used beyond its intended purpose.
Your personal data is never sold, rented, or shared without your permission. No information is passed on to advertisers — that is a firm policy at Kokozino.
You have the right to view, correct, or delete your stored personal data. Submit a request to our support team and Kokozino will process it within the specified timeframe.
Kokozino's dedicated security team monitors the system around the clock. Any unusual activity is acted on immediately, and members are notified whenever necessary.
Data is not retained beyond what is necessary. After an account is closed, specific categories of data are permanently deleted within defined timeframes.
Welcome to Kokozino. This Privacy Policy explains what information we collect about you when you use the kokozino.click website, why we collect it, and how we keep it secure. By creating an account or using any of our services, you agree to this policy.
We know people have a lot of questions about sharing personal information online. That's why Kokozino made the decision to write this entire Privacy Policy in plain, straightforward language — avoiding legal jargon. What you read here is the truth — no fine-print traps.
This policy applies to Kokozino's website, mobile browser version, and any associated services. Third-party websites and services are governed by their own policies — Kokozino bears no responsibility for those.
Kokozino does not sell your data, does not share it with third parties without your consent, and does not collect more than what's necessary. That is our commitment.
Kokozino collects two types of information — what you provide directly, and what is automatically gathered while you use our services.
| Data Type | When It Is Collected | Required? |
|---|---|---|
| Mobile Number | At Registration | Yes |
| Full Name | Registration & KYC | Yes |
| Date of Birth | KYC Verification | Yes |
| National ID Number | KYC Verification | Yes (for large withdrawals) |
| Email Address | Optionally | No |
| Mobile Banking Number | At the Time of Payment | Yes |
When you use Kokozino's services, certain information is collected automatically for technical reasons. This is necessary for the site's functionality and security:
Kokozino never collects information related to religion, political views, biometrics, or health. If you are ever asked for such information, it is not from Kokozino — please be cautious.
Kokozino collects data only for specific purposes and never uses it beyond those purposes. There is a clear reason behind every piece of information we collect:
Kokozino never uses your data for ad profiling or behavioral targeting. We want to be upfront about this — because many online platforms do it without ever openly admitting it.
Kokozino uses industry-leading security measures to protect your data. This isn't just talk — here's how it works in practice:
Every interaction between your browser and the site is encrypted. Interception is not possible.
Mobile OTP verification at login — your account stays protected even if your password is compromised.
All collected data is stored in an encrypted database — general staff do not have access.
Unusual logins or transactions are detected and blocked in real time.
Data is regularly backed up to secure cloud storage — no information will be lost in the event of a system failure.
Only authorized personnel assigned to specific tasks can access the relevant data.
That said, no one can guarantee 100% security on the internet — and we acknowledge that. In the event of a security incident, Kokozino investigates promptly and makes every effort to notify affected members in a timely manner.
Cookies are small text files stored in your browser. Kokozino uses cookies to ensure the site functions properly and to improve your experience. We use three types of cookies:
You can disable non-essential cookies through your browser settings at any time. However, doing so may affect the functionality of certain site features. Kokozino never uses third-party tracking or advertising cookies.
Kokozino believes your data belongs to you — we only keep what we genuinely need. You have the following rights over your personal information:
You can request to see what information Kokozino holds about you.
You may request corrections to any inaccurate or outdated information, subject to KYC verification.
You can request to close your account and have your data deleted — except for what we are legally required to retain.
You may request that we stop using your data for specific purposes — such as marketing communications.
You may request a download of your data in a readable format.
You can opt out of promotional messages at any time — just let our support team know.
To exercise any of the rights above, email support@kokozino.click or reach out via live chat. Kokozino typically responds within 7 business days.
Kokozino strictly serves only individuals aged 18 and above. We do not knowingly collect data from minors.
Date of birth is verified at registration. If a member is found to be under 18, their account is immediately closed and all collected data is deleted. Age verification is mandatory as part of the KYC process.
If a parent or guardian believes their minor child has created an account on Kokozino, please contact support@kokozino.click — we will take immediate action.
Kokozino does not retain data longer than necessary. Each category of data has its own defined retention period:
Once the retention period expires, data is automatically deleted or anonymized so that no individual can be identified from it.
Kokozino may update this Privacy Policy when necessary — for example, if the scope of our services expands, new technologies are introduced, or legal requirements change.
For significant changes, members will be notified via their registered mobile number or through a notice on the site. For minor updates, only the date on this page will be updated. It's worth checking this page from time to time.
Continuing to use Kokozino's services after any changes have taken effect will be considered acceptance of the updated policy.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, contact us at: support@kokozino.click
Building trust in online platforms takes time in Bangladesh — and for good reason, given that many past experiences have fallen short. Kokozino understands that great games and attractive bonuses alone aren't enough to earn that trust. Keeping members' data safe is just as important. That's why Kokozino treats privacy as a core value — not just a legal obligation.
Many online services track user behaviour and sell that data to advertisers. Kokozino has never done this and never will. Our revenue comes from our services — not from your data. That distinction matters.
When you use Kokozino on mobile, we take the security of your phone number, device information, and location seriously. We do not actively track your location data. Only a general location is inferred from your IP address — and that's strictly for security purposes, not surveillance.
Financial information is the most sensitive kind. Kokozino never collects your bKash, Nagad, or Rocket PIN — nor does it need to. Payments are verified through each mobile banking provider's own system, not on Kokozino's servers. When you make a deposit, you are communicating directly with bKash/Nagad/Rocket — Kokozino only receives the confirmation.
We understand that submitting your NID and selfie for KYC can feel uncomfortable. But it's also there to protect you. Without KYC, no one can make a fraudulent withdrawal in your name. So rather than seeing it as a hassle, think of it as an extra layer of security.
To date, Kokozino has never experienced a data breach or unauthorized access. That said, we never let our guard down — because cyber threats are constantly evolving. Our security team regularly conducts penetration testing and security audits to keep our systems tight.
Kokozino will never ask for your password, OTP, or payment PIN via phone call, SMS, or email. If anyone claims to be from Kokozino and asks for this information, it is a scam — report it immediately at support@kokozino.click. Our official website is kokozino.click only — any other domain is not ours.
Privacy contact: support@kokozino.click
Most Frequently Asked Questions by Members